How to connect to video visits.

Connecting to your video sessions are now easier than ever through the Mindstrong app! That means you no longer need to use doxy, and can access your video session with just the tap of a button – no extra downloads, no additional platforms. 

When you’re ready to join your next video session, follow the instructions below or in the video tutorials below.

 

Video Tutorial for Android:

 

Video Tutorial for iOS:


Step-by-Step Instructions:

1. Open the Mindstrong app

 

2. Tap “Join session” from the home screen. This link will only be available at the time of your appointment.

3. Tap “Start video call” at the bottom of the screen. This will only be available at the time of your appointment.

4. You’ll be taken to a waiting room until your clinician is ready and lets you in.

5. Once your clinician lets you into the session, you will automatically be connected to visual and audio. And your session should begin!